Current Issues
Taplow
Step free access is not available between the entrance on Approach Rd and the footbridge. For step free access to platform 3 (to Reading), use the entrance on Bath Road. Call 0343 222 1234 for more info.
30 May 2026, 9:35 a.m.
Finchley Central
Step free access is not available to the southbound platform due to a faulty lift.
30 May 2026, 9:35 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
30 May 2026, 7:25 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
30 May 2026, 7 a.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
30 May 2026, 6:15 a.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
30 May 2026, 5:50 a.m.
Maryland
Step free access is not available due to a faulty lift.
30 May 2026, 5:45 a.m.
Stanmore
Step free access is not available due to flooding.
30 May 2026, 1:05 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
30 May 2026, 1:05 a.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
30 May 2026, 1:05 a.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
30 May 2026, 1:05 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
28 May 2026, 12:50 p.m.
Osterley
Step free access is not available due to unavailability of station staff.
27 May 2026, 9:50 p.m.
Kilburn
Step free access is not available due to a faulty lift.
26 May 2026, 2:50 p.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
26 May 2026, 7:40 a.m.
Canning Town
Step free access is not available between the bus station and the ticket hall. The closest stations with step free access are Poplar and Royal Victoria. Call us on 0343 222 1234 for more help.
25 May 2026, 10:10 a.m.
Newbury Park
Step free access is not available to the eastbound platform due to a faulty lift.
25 May 2026, 7:25 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Ickenham
Step free access has now been restored at this station. 30 May 2026, 8:10 a.m.
Ickenham
Step free access has now been restored at this station. 30 May 2026, 8:10 a.m.
Manor Park
Step free access has now been restored at this station. 30 May 2026, 3:25 a.m.
Debden
Step free access has now been restored at this station. 30 May 2026, 7:25 a.m.
West Finchley
Step free access has now been restored at this station. 30 May 2026, 5:40 a.m.
South Woodford
Step free access has now been restored at this station. 29 May 2026, 10:50 p.m.
Debden
Step free access has now been restored at this station. 29 May 2026, 11:20 p.m.
Debden
Step free access has now been restored at this station. 29 May 2026, 11:20 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 30 May 2026, 12:35 a.m.
West Finchley
Step free access has now been restored at this station. 30 May 2026, 12:35 a.m.
Canary Wharf
Step free access has now been restored at this station. 30 May 2026, 5:25 a.m.
Hackney Wick
Step free access has now been restored at this station. 30 May 2026, midnight
Hackney Central
Step free access has now been restored at this station. 29 May 2026, 11:55 p.m.
Stanmore
Step free access has now been restored at this station. 30 May 2026, 12:35 a.m.
Imperial Wharf
Step free access has now been restored at this station. 30 May 2026, 12:35 a.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 30 May 2026, 12:35 a.m.
Hampstead Heath
Step free access has now been restored at this station. 30 May 2026, 1:35 a.m.